Terms & Conditions

Accuracy

Although we make every effort to ensure all information on the website is accurate, correct and up-to-date, there may be times when this is not the case. All specifications, descriptions, products and prices can be subject to change at any time without notice. We also try to ensure the products shown on the website accurately represent the products you will receive. However, there may be times when the colour of the product you receive differs to that shown on screen. We cannot control how your computer or device will display specific colours. We reserve the right to discontinue products at any time. Interiors Made Beautiful also reserves the right to change these terms and conditions without prior notice.

Terms of Sale

By placing an order with us, you are accepting that you are the authorised person to use the payment method provided. We reserve the right to decline any order, for any reason, without prior notice. If this is the case, you will be contacted via email.

Please note – for delivery purposes, we require an authority to leave on all orders.

Payment

Interiors Made Beautiful offers a variety of payment methods: PayPal / Debit / Credit cards (Visa, Mastercard). By purchasing an item, you accept that you agree to these terms and condition as well as those of the applicable third parties (Paypal and/or Stripe).

Sale Items 

There are no refunds or returns available on sale items unless the item is deemed faulty. Sale items are discounted items and are not eligible for return/exchange or refunds due to change of mind. Proceeding with your purchase means you agree to these terms and conditions. 

Damaged Goods 

If you receive a package that looks in poor condition with possible damage, please report it to the delivery person you are receiving the package from and take a photo of the condition of the package immediately, before they leave your house. Once it is signed for and or left at your home it is an acknowledgement that you have received the items in good condition. At this point in time we are unable to make a claim with the shipping company. Always check goods before signing with the courier. In some cases we may approve a replacement or store credit, in which case the item will need to be sent back to us within 7 days at the customers expense, in the condition it was received in (as per photo evidence sent by the customer upon receiving). If the item arrives otherwise, a store credit, replacement or exchange will not be approved.

Please note once the 7 day period has exceeded we are no longer able to launch a claim with the courier company as per the freight and shipping companies terms and conditions. Damages that occur in transport for goods being returned are the responsibility of the customer as we cannot be held liable for customer packaging and shipping.

We are ‘not responsible’ for the transit of products, and are not liable for delays, delivery damage or breakages during transit.

Returns

We do not offer returns on change of mind. Faulty or damaged goods may be returned and must be approved by Interiors Made Beautiful. Please communicate with us via [email protected] if your item is faulty or damaged so we can authorise a refund for you.

Shipping costs are non-refundable, and you will be responsible for paying for your own shipping costs for returning your item.

Items cannot be returned or refunded if they have been used, worn or damaged after receiving.

Refunds

Once your faulty or damaged item is received and inspected, we will send you an email to notify you that we have received your returned item. Once your return has been authorised, your refund will be processed and a credit will automatically be applied to the original method of payment.

Sometimes it takes time for the refund to appear in your account. If you are unsure, please contact your bank to check. Otherwise contact us at [email protected].

In order to facilitate a return under these Terms and Conditions (if the product is damaged or faulty), customers must e-mail [email protected] within 7 days of receipt of the goods.